Privacy policy

Privacy Policy

Store Name: Dabix
Last Updated: October 11, 2026

At Dabix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or shop at Dabix, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details

Payment Information

Payments are processed through secure third-party payment providers. We generally do not store complete payment card details on our own servers.

Device and Usage Information

We may automatically collect certain information about your device and website activity, including your IP address, browser type, device information, pages viewed, and interactions with our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Send order confirmations and shipping updates.
  • Respond to customer service requests.
  • Process returns, refunds, and exchanges.
  • Improve our website, products, and shopping experience.
  • Detect and prevent fraud, unauthorized activity, and security issues.
  • Send promotional emails or offers where permitted by law and subject to your preferences.
  • Comply with applicable legal obligations.

3. How We Share Your Information

Dabix does not sell your personal information for money. We may share information with trusted third parties when necessary to operate our business, including:

  • Payment providers: To process transactions securely.
  • Shipping and delivery providers: To deliver your orders.
  • Website and e-commerce service providers: To operate and maintain our online store.
  • Analytics and marketing providers: To understand website performance and, where permitted, support advertising activities.
  • Legal authorities: When required by law or when necessary to protect our rights, customers, or business.

We require service providers to handle personal information appropriately and in accordance with applicable requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, analyze website traffic, and support marketing activities.

You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Data Protection and Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Obtain a copy of certain personal information.
  • Opt out of certain targeted advertising or personal information sales or sharing, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain privacy-related decisions, where required by law.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before processing your request.

We will not unlawfully discriminate against you for exercising your privacy rights.

8. Email Marketing and Communications

If you subscribe to our promotional emails, we may send you news, offers, product updates, and special promotions.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. Even if you opt out of marketing communications, we may still send necessary transactional messages, such as order confirmations and delivery updates.

9. Children's Privacy

Our website is intended for use by adults and individuals who are legally permitted to make purchases. We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.

Dabix is not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies before providing personal information.

11. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws, including rights to access, correct, delete, or obtain personal information and to opt out of certain types of data processing.

Where applicable, Dabix will honor these rights and provide any legally required notices and mechanisms for submitting requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Store Name: Dabix
Email: [Insert your customer support email]
Website: [Insert your store website]
Business Address: [Insert your business mailing address, if applicable]

We appreciate your trust in Dabix and are committed to handling your personal information responsibly.