Return & Refund Policy

Effective Date: July 23, 2026

At Dabix.store, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Include all original packaging, tags, and accessories.
• Not be damaged due to misuse or normal wear.

Non-Returnable Items

The following items cannot be returned:

• Opened or used personal care products (if applicable).
• Gift cards.
• Clearance or final sale items.
• Customized or personalized products.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue quickly.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping costs.
• For all other returns, customers are responsible for return shipping costs unless otherwise stated.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us for assistance.

Order Cancellations

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow our return process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Business Name: Dabix

Business Number: +1 (662) 267-6750

Email: dabixinfo@gmail.com

Business Address: United States